Shipping policy

Last updated on: October 25, 2024

At Seablom, we strive to ensure that our customers receive their products quickly and efficiently. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased through our website, www.seablom.eu.

  1. Order Processing
    Processing Time: After payment confirmation, your order will be processed within 1 business day. You will receive a confirmation email once your order has been shipped.

  2. Shipping Methods
    Carrier: Seablom uses reliable carriers to ensure that your products arrive in perfect condition. The shipping method chosen will be indicated at the checkout.

  3. Delivery Time
    Delivery Times: Delivery times vary depending on the location and the chosen shipping method. Generally, domestic deliveries (mainland Portugal and islands) take between 1 and 3 business days after order processing. For international deliveries, the time may vary between 3 and 5 business days.

  4. Shipping Costs
    Shipping Fees: Shipping costs will be calculated and presented at checkout, based on the weight, dimensions of the package, and delivery location. We often offer free shipping promotions for orders above a certain value.

  5. Shipping Tracking
    Tracking: Once your order is shipped, you will receive an email with a tracking number that allows you to monitor the progress of your delivery. You can use this number on the carrier's website to check the status of your shipment, or directly on our website.

  6. Delivery Issues
    Damaged or Lost Deliveries: If your order arrives damaged or if you do not receive it within the estimated time frame, please contact us via email at info@seablom.eu. We will do our best to resolve the situation as quickly and efficiently as possible.

  7. Changes to Delivery Address
    Changes: If you need to change the delivery address after confirming your order, please contact us immediately. We will try to accommodate your request, but we cannot guarantee that the change will be possible after the order has been shipped.

  8. Contact
    For any questions or concerns regarding our Shipping Policy, feel free to contact us via email at info@seablom.eu.